Privacy Policy

Purpose of the Privacy Policy

Our Privacy Policy is designed to be simple and transparent, explaining in clear terms how we collect, use, store, and protect user data.

Scope of Application

This Privacy Policy applies to all users of our platform, including but not limited to: King Billy Casino website, mobile applications, and any services provided by us. By using our services, you agree to the practices described in this policy.

Consent Clause

By using our site and services, you consent to the practices outlined in this Privacy Policy.

Data We Collect

We collect various types of data from our users:

• Personal Information: name, email address, date of birth, physical address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

We use the collected data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing your user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance your experience on our platform. Cookies are small text files stored on your device, which help us remember your preferences and login information. We use three types of cookies:

• Essential Cookies: Required for site functionality and security
• Analytics Cookies: Help us understand how users interact with our platform
• Marketing Cookies: Used to tailor your experience and show relevant content

You can manage or disable cookies through your browser settings. If you choose to opt-out, some features may not function as intended.

Legal Basis for Processing

We process user data based on the following legal grounds:

• Contractual Necessity: To provide services and fulfill contractual obligations
• Legal Obligations: To comply with laws and regulations governing online gaming and financial transactions
• Legitimate Interests: To improve our platform, enhance user experience, and prevent fraud
• User Consent: When necessary for specific services or features

Data Sharing and Disclosure

We may share data with third-party providers (e.g., payment processors, gaming providers) to ensure the smooth operation of our services. Your personal data is not sold to any party. We will disclose your data when required by law or as necessary to protect our rights.

Data Storage and Retention

We retain personal data for a certain period:

• Account Data: Until account closure or deletion
• Bonus and Transaction Data: For 5 years, as required by gaming regulations

We store your data securely using industry-standard encryption methods (SSL) and access controls.

Security Measures

To protect your data:

• We use secure HTTPS connections for all transactions
• Our platform is regularly updated with the latest security patches
• We implement robust access controls and authentication processes
• We monitor our system for unauthorized access or attempts

Your Rights

You have the right to:

• Access, Update, or Delete Your Data
• Withdraw Consent or Object to Processing

International Data Transfers

We may transfer your data outside the EEA for processing and storage. We ensure that these transfers are secure using standard contractual clauses (SCCs).

Third-Party Services

Please note that external links or services have their own privacy policies. We are not responsible for external content.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in laws, regulations, or our services. You will be notified of any updates through email notifications and on-site announcements. Continued use of our platform implies acceptance of the revised policy.